1. How to verify the legal qualifications of a customs declaration agent?

According to the latest 2025 "Customs Declaration Unit Registration Management Regulations," compliant agents must meet the following requirements:

• Hold a CATA certificate issued by the China Customs Brokers Association.
• The electronic port IC card registered with the General Administration of Customs
• Agents with AEO certification will be given priority consideration (our company has maintained the Customs AEO Advanced Certification for six consecutive years from 2019 to 2024).

2. Is the experience of the agency in handling special goods important?

The customs declaration requirements vary significantly across different product categories:

• Chemicals: Verification of Dangerous Goods Packaging Certificate/MSDS filing required
• Food Category: Processing Time for Sanitary and Quarantine Certificates
• Machinery and equipment:CCCTips for Applying for Certification Exemption

It is recommended to request the agent to provide information on goods of the same category from the past three years.Customs clearance case data, our company once helped a medical equipment enterprise reduce the classification dispute resolution time by 40%.

3. Is a cheaper customs declaration fee always better?

Be wary of the hidden costs behind low prices:

• Inspection surcharge: A legitimate agent should specify the upper limit of inspection services in the contract.
• Express Service Fee: Price fluctuation mechanism during holidays/epidemic periods and other special circumstances
• Document Amendment Fee: Cost of cancellation and re-declaration due to electronic filing errors

It is recommended to compare.Comprehensive Process Service QuotationRather than a single-ticket base quote.

IV. How to Evaluate the Regional Service Capability of an Agent?

Focus on three key dimensions of the service network:

• Port Coverage: On-site operation teams at major export ports
• Special Customs Supervision Zones: Customs clearance connectivity capabilities of bonded zones/comprehensive bonded zones.
• Overseas Customs Clearance: Resource Network of Partner Agents in Destination Countries

5. Is it necessary to integrate with the electronic filing system?

In 2025, customs will fully implement the "Smart Declaration 2.0" system. It is recommended to choose a provider that can offer:

• Automatic conversion of ERP data into customs declaration forms
• Real-time integration of WMS inventory system
• Customs Declaration Status API Query Interface

Our intelligent customs declaration platform, launched in 2023, has achieved95% of documents are automatically generated..

6. How to handle customs declaration disputes?

High-quality proxies should have a comprehensive dispute resolution mechanism:

• Customs inquiry response time limit (generally no more than 2 working days).
• Legal Advisory Team Support (Intellectual Property Rights/Anti-dumping Response)
• Historical Administrative Penalty Record Inquiry (requires submission of compliance reports for the past 3 years)

It is recommended to clarify in the contractLiability division clausesandCompensation plan.